Step by step

How working with a new client looks

Our philosophy is preparation. The better we prepare the clearance and documents, the faster goods are released for free circulation.

  1. 1

    Contact and needs analysis

    During the first conversation we analyse your situation and briefly outline the options and the requirements involved.

  2. 2

    Power of attorney and formalities

    You grant us a power of attorney to act on your behalf. If needed, we simultaneously arrange an EORI number (the EU trader identification number for customs) and set up import VAT settled in the return (art. 33a).

  3. 3

    Preparing the documents

    We ask for your commercial documents, review them for correctness and completeness, correct errors and fill any gaps. This is the key stage.

  4. 4

    Customs clearance

    Once the goods are presented at the office or approved place, we file the customs declaration — quickly and efficiently. The actual time depends on factors such as document checks and any physical inspection.

  5. 5

    After clearance

    We hand over the clearance messages (with an explanation of archiving duties) and a payment note if any customs or tax charges apply.

Documents for a typical import clearance

To start an import clearance we usually need:

  • commercial invoice,
  • packing list,
  • transport documents — CMR, Bill of Lading or Air Waybill,
  • required certificates and declarations (where applicable),
  • depending on delivery terms — a transport invoice.

The exact set of documents depends on the type of goods and the procedure — if in doubt, we will tell you what to prepare.

How quickly we can start

Theoretical readiness for the first clearance depends on a few formalities:

  • Obtaining an EORI number 1 business day
  • Setting up VAT in the return (art. 33a) 1 business day
  • Power of attorney with an electronic signature start in about 1 hour

Contact

Planning an import or export?

Check the requirements for your goods before they reach clearance. One phone call can save you costly complications.