Step by step

How working with a new client looks

Our philosophy is preparation. The better we prepare the clearance and documents, the faster goods are released for free circulation.

  1. 1

    Contact and needs analysis

    During the first conversation we analyse your situation and briefly outline the options and the requirements involved.

  2. 2

    Power of attorney and formalities

    You grant us a power of attorney to act on your behalf. If needed, we simultaneously arrange an EORI number and set up import VAT settled in the return (art. 33a).

  3. 3

    Preparing the documents

    We ask for your commercial documents, review them for correctness and completeness, correct errors and fill any gaps. This is the key stage.

  4. 4

    Customs clearance

    Once the goods are presented at the office or approved place, we file the customs declaration. Export usually takes about 1 h, import about 2–3 h, depending on inspections.

  5. 5

    After clearance

    We hand over the clearance messages (with an explanation of archiving duties) and a payment note if any customs or tax charges apply.

Documents for a typical import clearance

To start an import clearance we usually need:

  • commercial invoice,
  • packing list,
  • transport documents — CMR, Bill of Lading or Air Waybill,
  • required certificates and declarations (where applicable),
  • depending on delivery terms — a transport invoice.

The exact set of documents depends on the type of goods and the procedure — if in doubt, we will tell you what to prepare.

How quickly we can start

Theoretical readiness for the first clearance depends on a few formalities:

  • Obtaining an EORI number 1 business day
  • Setting up VAT in the return (art. 33a) 1 business day
  • Power of attorney with an electronic signature start in about 1 hour

Contact

Planning an import or export?

Check the requirements for your goods before they reach the port. One phone call can save you costly surprises.